Information we collect
If you use the form, we receive your name, phone number, ZIP code, the service you pick and anything you write in the details box. When you phone us, the call system may keep a record of your number, when you called and any voicemail you leave.
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How we use it
Your details are used to pass your request to an independent, licensed local plumber, so that plumber can call or text you about the job. Call logs may also be used to make sure requests are being answered.
Who sees it
Your request goes to the plumbing business that will contact you, and to the companies that operate our phone line, form and website hosting. We never sell personal information.
How long we keep it
Request and call records are kept only for as long as we need them to handle requests and operate the service.
Your choices
You can ask us to remove your details whenever you like. Use the form on our contact page and type "remove my details" in the details box. If a plumber reaches out and you no longer need help, let them know and they will stop.
Updates
This policy may change from time to time. The latest version will always be here.