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Home / Services / Frozen and Burst Pipe Repair in Flagstaff

Frozen and Burst Pipe Repair in Flagstaff

A dead faucet on a cold Flagstaff morning usually means ice in the line. Here is how to deal with it safely, and when to call us for a licensed local plumber.

In most of Arizona a frozen pipe is a rare event. In Flagstaff it is part of owning a house. At 6,821 feet, the city usually sees freezing temperatures from near the end of September until early June, it averages 90.1 inches of snow a year, and its record low is minus 30 F. That gives cold air most of the year to find a pipe that was run too close to the outside of the house.

How to tell a pipe is frozen

  • One faucet gives a trickle or nothing, while others still work.
  • You can see frost on a pipe in the crawl space, garage or under a cabinet.
  • A toilet tank stops refilling after a flush.
  • A drain smells odd or gurgles, since ice can block a drain or vent line too.

The frozen section is usually somewhere between the dead faucet and the point where that pipe passes nearest the cold: an outside wall, a crawl space vent, a garage wall or a cantilevered floor.

Thawing a frozen line safely

  1. 1
    Open the faucet that the pipe feeds, both hot and cold sides. Running water speeds up the melt, and an open tap gives pressure somewhere to go.
  2. 2
    Apply gentle heat, beginning near the faucet and moving back toward the ice. A hair dryer, an electric heating pad or towels soaked in hot water all work.
  3. 3
    Warm the space around the pipe. Open cabinet doors and raise the thermostat.
  4. 4
    Keep at it until the flow is back to normal, then look along the pipe and the wall for drips.

Never put a torch, a propane heater or any open flame near a pipe. It can set the framing alight inside the wall. If you cannot get at the frozen section, or several fixtures are dead at once, call a plumber.

When the pipe has already split

Ice takes up more room than water, and something has to give. A crack often stays dry until the ice melts, so the leak shows up hours later, sometimes on the first sunny afternoon after a hard freeze. If you find water:

  1. 1
    Close the main water valve straight away.
  2. 2
    Open a low faucet to drain the lines.
  3. 3
    Cut power to any wet area, but only from a dry spot.
  4. 4
    Call for a burst pipe repair.

A plumber will cut out the damaged section and replace it. This is also a good moment to ask whether that run should be moved to an interior wall so it does not freeze again next year.

Freeze protection for Flagstaff homes

  • Keep the heat steady day and night during a cold spell, even if you are leaving town.
  • Open sink cabinets on outside walls so room heat can reach the pipes.
  • On the coldest nights, let a faucet on an exterior wall drip slowly.
  • In early fall, unhook garden hoses, close the inside valve feeding each outdoor spigot and open the spigot to drain it.
  • Seal cold air leaks around crawl space vents, sill plates and pipe holes.
  • Wrap pipes in crawl spaces and garages with foam insulation, or ask about heat tape rated for plumbing.
  • Learn where the main shutoff is and make sure it actually turns.

Cabins, second homes and empty rentals

Many Flagstaff properties sit empty for weeks at a time: vacation homes, cabins in the pines and rentals between tenants. With freezing weather possible for so much of the year, an empty house with the heat turned down is a real risk. Keep it heated, arrange for someone to check on it, and think about shutting off the main and draining the lines before a long absence. A plumber can winterize the system properly, including the water heater, toilets and any outdoor fixtures.

Common questions

How long does it take to thaw a frozen pipe?

That depends on how far the ice runs and where the pipe is. A line under a sink may thaw in under an hour with gentle heat. A pipe buried in an outside wall may need a plumber with proper thawing equipment.

Does a frozen pipe always burst?

No, but the chance is real, especially in a pipe that freezes over and over. Thaw it soon and check for leaks once the water is flowing again.

When should I winterize outdoor spigots in Flagstaff?

Before the first freezing nights, which usually arrive near the end of September. Close the inside shutoff for each spigot, open the outdoor valve to drain it, and disconnect hoses.

Who fixes a frozen water service line?

Inside your property, a plumber handles it. For a problem on the city side of the meter, contact City of Flagstaff Utilities.

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